Question 1

Are your tours private?

Accepted Answer

Yes, all our tours are 100% private. The vehicle and guide are exclusively for your group — you won't be sharing with strangers.

Question 2

How long does a tour last?

Accepted Answer

Most tours run 8–9 hours, with hotel pickup starting around 06:00 AM and drop-off around 17:30.

Question 3

Is lunch included in the tour?

Accepted Answer

Yes, lunch is included in most of our tour packages.

Question 4

Can children join the tour?

Accepted Answer

Yes! Children under 10 years old are charged 75% of the adult price. Minimum age is 5 years old.

Question 5

What is the minimum and maximum age for the tour?

Accepted Answer

Minimum age is 5 years, maximum age is 70 years.

Question 6

Can I customize the itinerary?

Accepted Answer

Yes, we offer flexible itineraries. Contact us via WhatsApp to discuss your preferences.

Question 7

What should I bring?

Accepted Answer

Sunscreen, a change of clothes, comfortable sandals, a camera, and enough cash.

Question 8

How do I get to Nusa Penida from Bali?

Accepted Answer

Take a fast boat from Sanur. The crossing takes around 45 minutes. Our packages include return boat tickets.

Question 9

Is hotel pickup available?

Accepted Answer

Yes, we offer hotel pickup in Kuta, Seminyak, Jimbaran, Denpasar, and Nusa Dua (Zone A — standard). Canggu, Ubud, and Uluwatu are Zone B (additional IDR 200,000/group). You can also meet us at Sanur pier at no extra cost.

Question 10

Are the roads in Nusa Penida safe?

Accepted Answer

Yes, our drivers are experienced locals who know the island roads well. We prioritize your safety throughout the trip.

Question 11

How do I book a tour?

Accepted Answer

Select your tour, pick a date and pickup zone, then fill in the booking form on the tour page. You can also contact us directly via WhatsApp.

Question 12

What is the cancellation policy?

Accepted Answer

Free cancellation up to 24 hours before the tour. Cancellations made less than 24 hours before departure may not be eligible for a refund.

Question 13

What happens if the weather is bad?

Accepted Answer

Guest safety is our priority. If weather conditions are unsafe, we will reschedule or offer a full refund.

Question 14

What is the best time to visit Nusa Penida?

Accepted Answer

April to October (dry season) is the best time. December to February can bring heavy rain and rough seas.

Question 15

Is snorkeling safe?

Accepted Answer

Yes, with our experienced local guides. Some spots have strong currents — always follow your guide's instructions.

Question 16

Is there an ATM on Nusa Penida?

Accepted Answer

There are a few ATMs on the island, but they often run out of cash. We recommend bringing enough Rupiah from Bali.

Question 17

Are vegetarian or special meals available?

Accepted Answer

Yes, please inform us in advance when booking and we will do our best to accommodate your dietary needs.

Frequently Asked Questions

About Our Tours

Transportation & Logistics

Booking & Payment

On the Island

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